Frequently asked questions about Ringfinity gold jewellery

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Can't find your product on the site? Do you want something strictly personalized? Find out how to place an individual order and get your dream jewelry at the lowest market price!

Contacts

Working hours Mon-Fri 09-19
+359 882 522 799
info@ringfinity.bg

How do I place an order through Ringfinity.bg?

You can place an order directly through the site by selecting the desired gold jewelry, adding it to the cart and filling in the necessary details for delivery and payment. If you need assistance, our team is available via the contact form or by phone.

What payment methods do you offer?

We offer cash on delivery as well as a bank transfer option. All payments are secure and processed through a secure connection.

How long does delivery take?

Delivery usually takes between 1 and 3 working days after order confirmation. For products that are made to order, the time limit can be between 5 and 10 working days, and this is indicated in the description of the item.

What is the shipping cost?

Free. All products on our site are free shipping.

Do I get a certificate for the gold?

Yes, every piece of gold jewellery from Ringfinity comes with a quality certificate containing information about the carat, purity and weight. We also provide an invoice if required.

Can I return or exchange a product?

Yes, you have the right to return or exchange a product within 14 days of receipt, provided it has not been worn and is in its original packaging. For custom made products and changes made at the express request of a customer, returns will not be accepted. See more on Conditions of return

Is there a warranty on the jewellery?

We offer lifetime bail for the quality of the inputs и 1 year commercial warranty on mechanical components and workmanship.

Can I order a piece of jewellery with a personal design or with a chain of my choice?

Yes, we offer the possibility of design customization and a choice of pendant to pendants. You can send us an inquiry via the contact form or indicate your preferences directly when ordering.

Do you have a gold jewelry maintenance service?

Yes, we provide a service where we can restore your gold jewellery to the shine it was when new. 

Do you make custom jewelry?

Ringfinity - is a goldsmith's studio for the design and manufacture of custom gold jewellery. Here you can order your dream jewelry. Ask for a quote.